July 01, 2009

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Research Data - What are we willing to believe this year?

Another research firm posts their latest prediction of market size today. This time it's $775B in 2009 and grown to $1.6 Trillion by 2013. Just for reference what if we look back at what these same people predicted earlier. Here is 2003 predictions. In 2007 it was "estimates North American consumers will spend $525 billion at self-service machines in 2007, a 19.8 percent increase from $438 billion in 2006." If its $128B in 2003, $500B in 2007 and $1Trillion in 2009 we guess that is a good thing (if true).

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Interview: Nuti of NCR on CNBC on Blockbuster and More

nuti-120.jpgBill Nuti interviewed on CNBC regarding $22B DVD Kiosk business. Buy/Sell/Trade of DVDs (movies or games). NCR has seen it's stock price plummet along with everybody else. It still seems to be searching for next horse to ride with ATMs declining and retail in shock. NCR reported a loss in net income for 1st quarter of 2009.
CNBC Link

June 30, 2009

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So When Are Phones Going to All Have NFC?

All new mobiles will be packing a RFID chip by summer 2010 - ultimately opening up the possibility of your phone also becoming the keys to your car or your house. That's the prediction of Ericsson's VP of systems architecture, Håkan Djuphammar, speaking at the mobile infrastructure company's Business Innovation Forum in Stockholm on Tuesday.

Continue reading "So When Are Phones Going to All Have NFC?" »

June 29, 2009

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Europe to Eye Mag-Stripe Ban

European Payments Council hints that they may ban less secure mag stripes and require chip cards entirely. That is going make things difficult for American tourists (once we start traveling again...)

Continue reading "Europe to Eye Mag-Stripe Ban" »

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New devices for Healthcare by Kaiser

Interesting slideshow showing latest technology being tested by Kaiser Permanente for use in hospitals. Includes medication-dispensing robots, interactive caregiver home-patient interaction tools, and wireless notebooks (netbooks really...) with stylus for logging patient information and eliminating costly paperwork.

Link on SFGate

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Research: Self-Service Kiosk Transactions in 2009, According to IHL Group

New research report -- North American consumers continue to embrace self-service technology, as transactions at self-service kiosks will surpass $775 billion in 2009. This will grow to over $1.6 trillion by 2013, according to a new research study conducted by the IHL Group.

Continue reading "Research: Self-Service Kiosk Transactions in 2009, According to IHL Group" »

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ID TECH now certified for key injection for pin pads

June 25, 2009 - ID TECH, the leading manufacturer of custom and standard POS peripherals, has extended its field of service to provide certified secure PIN pad key injection services for companies utilizing electronic payment systems.

Continue reading "ID TECH now certified for key injection for pin pads" »

June 24, 2009

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Netflix Boss Plots Life After the DVD

Netflix-90.jpgInterview with Reed Hastings by WSJ on what comes after DVDs for Netflix. The idea being that online streaming within 4 years minimizes physical DVD market.

Continue reading "Netflix Boss Plots Life After the DVD" »

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Clear Ceases Operations

Verified Identity Pass is unable to strike deal with creditors and so the Clear program ceases operation and the machines are removed June 22. As late as Fathers Day they were still signing up subscribers according to Denver news.

Continue reading "Clear Ceases Operations" »

June 19, 2009

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Touchscreen News - Multi-touch developer kit from 3M

3M Multi-touch Developer Kit Wows SID Display Week Attendees - 10-finger Independent Tracking Sets New Standard for Touch Interfaces

Continue reading "Touchscreen News - Multi-touch developer kit from 3M" »

June 18, 2009

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The End of the Kiosk in Airline Self-Service?

Feature article on gokiosk.net on the death of the kiosk in the airline industry (and the new functions it starts to provide to stay necessary). Interviews of Doug Godard with WestJet along with Jared Miller of Continental Airlines. click here to read more. Be sure and check out the story on Tokenization and PCI while there. That came out of nice exchange on the PCI DSS group up on LinkedIn.

June 07, 2009

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Press Release: EMN8 deploys with Arby's in Tulsa

San Diego, CA, - June 4, 2009 - EMN8 Inc., the leading developer of innovative consumer self-service order and payment systems for quick service restaurants, makes a meaty move in its partnership with the Tulsa-based Arby’s franchise, United States Beef Corporation (U.S. Beef), with the installation of the state-of-the-art kiosks in Tulsa’s Arby’s.

Continue reading "Press Release: EMN8 deploys with Arby's in Tulsa" »

June 05, 2009

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Dairy Queen taps mobile tech for loyalty

dairy_queen.jpgWarren Buffet saw it coming maybe but here is old stalwart Dairy Queen running a new RFID-based program that hooks into users mobile phones. They seem to like the degree to which they can track customer behavior and more importantly redemption rates. High tech and Dairy Queen. Might have to have a Blizzard on that note....

Continue reading "Dairy Queen taps mobile tech for loyalty" »

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C3CUBE Initiates touch-screen Kiosk Entertainment Revolution in India

New Delhi: During this IPL season, if you had walked into any of the major outlets of McDonald’s or Nirulas, the DT Mall Food Courts and any of 27 prime retail locations across the Delhi NCR region, you would have seen a crowd of young people engrossed in a futuristic, interactive touch-screen kiosk. This was the Dilli Dil Se Network, part of the Coca-Cola Dilli Dil Se marketing program celebrating the Delhi Daredevils and India’s first ever network of multimedia, broadband-enabled entertainment kiosks.

Continue reading "C3CUBE Initiates touch-screen Kiosk Entertainment Revolution in India" »

June 04, 2009

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Update: NCR moving HQ to Duluth, to bring 2,100-plus jobs to Georgia

ncr.jpgFollowup on NCR Move: ATM Marketplace reports that NCR is also pulling manufacturing back into the company. It had originally sourced some ATM manufacture to Solectron (and later Flextronics)

Continue reading "Update: NCR moving HQ to Duluth, to bring 2,100-plus jobs to Georgia" »

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Outdoor Digital Signage Directory Kiosk Installation

An outdoor digital signage directory kiosk has been installed in the heart of Buffalo, MN, giving people more reasons to walk in the downtown retail area. The 7-foot tall, polished metal cabinet has two changeable, full-color LCD screens and two art panels that can be seen from a block away

Continue reading "Outdoor Digital Signage Directory Kiosk Installation" »

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Video: POS and Order Placement and Obama

XPIENT Solutions provides market-leading Point-of-Sale, Back Office, and Enterprise Management technologies designed to address the unique operational needs of the Quick Service, Fast Casual, Family and Casual Dining restaurant segments. On their website is great example of POS entry with video of Obama ordering fast food. He opted for Cheezy Tater Tots.

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Deli Kiosks Testing Jack in the Box

Latest trial for Jack In The Box going on in Phoenix, AZ. Application provider is EMN8.

Continue reading "Deli Kiosks Testing Jack in the Box" »

June 03, 2009

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incentaHEALTH(R) Awarded Patent for HEALTHspot(TM) Wellness Kiosk

incentaHEALTH LLC, a Denver-based provider of corporate wellness programs, today announced that the U.S. Patent Office has awarded a new patent relating to incentaHEALTH's innovative health screening kiosk system and methods.

Continue reading "incentaHEALTH(R) Awarded Patent for HEALTHspot(TM) Wellness Kiosk" »

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Taiwain -- Wincor Nixdorf Breaks the 2,000 Mark for Installed Kiosks at Taiwan FamilyMart

SINGAPORE, June 3 PRNewswire-- Taiwan FamilyMart, one of the largest convenience store chains on the island, has installed more than 2,200 Wincor Nixdorf self-service kiosks a new milestone for both companies. Established in 1988, the Taiwan arm of Japanese convenience store giant FamilyMart, first implemented Wincor Nixdorf's iCORe kiosk in 2007 as part of a company-wide e-business initiative. [pictures & case study]

Continue reading "Taiwain -- Wincor Nixdorf Breaks the 2,000 Mark for Installed Kiosks at Taiwan FamilyMart" »

June 01, 2009

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NCR Appoints Alex C. Camara as Vice President and General Manager of NCR Entertainment Solutions

NCR Corporation (NYSE: NCR) announced today that Alex C. Camara has joined the company as vice president and general manager of NCR Entertainment Solutions. In his new role, Camara will lead NCR’s entertainment business, which includes its Blockbuster Express DVD rental operations.

Continue reading "NCR Appoints Alex C. Camara as Vice President and General Manager of NCR Entertainment Solutions" »

May 29, 2009

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Ikea installs Kiosks in Belgium

Home furnishing retailer IKEA has installed in-store kiosks in six Belgian stores for customers to join the IKEA family loyalty scheme. [picture]

Continue reading "Ikea installs Kiosks in Belgium" »

May 27, 2009

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Wal-Mart’s Kiosk Trial Raises Serious PCI, Data Ownership Issues

walmart.jpgWal-Mart, E-Play and NCR get called to explain by StorefrontBacktalk and Fred Aun article. Gist is trial of 77 stores running trial of used video buyback kiosks that take card data and drivers license info, and then talk about linking into retailer POS.

Continue reading "Wal-Mart’s Kiosk Trial Raises Serious PCI, Data Ownership Issues" »

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Graves hard to find at 66 national cemeteries after database crash, officials say

Hard drive fails in Virginia and knocks out national database for 66 national cemeteries. Fallback for assistance was the local staff.

Continue reading "Graves hard to find at 66 national cemeteries after database crash, officials say" »

May 26, 2009

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New Self-Order Deli Trial Kiosk at Tim Horton's

tim-hortons-sm.jpgNew proof-of-concept going on Tim Horton's in Canada. Sounds like application still needs some tuning. Note the credit card terminal appended to the unit as well. 

Continue reading "New Self-Order Deli Trial Kiosk at Tim Horton's" »

May 22, 2009

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Prism: The Future of Web Apps?

Mozilla Labs continues to turn out interesting projects. Prism, a single-serving browser for web apps, extends and protects your online applications.

Continue reading "Prism: The Future of Web Apps?" »

May 21, 2009

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DVD - Redbox Expands Circle K Deployments

MAY 20 | PHYSICAL: Redbox is adding more kiosks in Circle K convenience stores as part of its plan to boost its machine count by at least a third within the next eight months, the largest U.S. operator of movie-rental kiosks said today.

Continue reading "DVD - Redbox Expands Circle K Deployments" »

May 20, 2009

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DVD Movie Rental - Netflix and Balance Sheets

blockbuster_logo.gif Netflix bucks the trend of the DVD price war.Comment on Netflix, Coinstar, Redbox and the bloody balance sheet.

Continue reading "DVD Movie Rental - Netflix and Balance Sheets" »

May 18, 2009

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Wal-Mart to test E-Play game kiosks

Wal-Mart might be considering a challenge to specialty videogame retailer GameStop, if a new test of self-service kiosks that allow for videogame rentals and trade-ins as well as DVD rentals is any indication.

Continue reading "Wal-Mart to test E-Play game kiosks" »

May 15, 2009

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H-P Tries to Revive PC Sales With Touch Screens

HP decides to take another angle with the TouchSmart pc and try selling to corporate America. Consumer sales have lagged with only about 400,000 being sold. Wolcott with IBM weighs in with IBM response.

Continue reading "H-P Tries to Revive PC Sales With Touch Screens" »

May 14, 2009

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PCI DSS: Judge Dismisses Hannaford Lawsuits

U.S. District Court Judge D. Brock Hornby on Tuesday (May 12) became the latest jurist to rule in favor of data-breached retailers, telling Hannaford consumers that because they were compensated by their banks, they have no basis to sue civilly here.

Continue reading "PCI DSS: Judge Dismisses Hannaford Lawsuits" »

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Tradeshow - videos from KioskCom

Here are couple of nice videos from KioskCom including Francie M. getting interviewed by Arcatech. Show sounds like attendance was down.

Continue reading "Tradeshow - videos from KioskCom" »

May 13, 2009

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Advertising kiosks fail to deliver projected revenue for city's coffers

Cleveland case study on 165 kiosks intended to fund themselves (and the city) via ad dollars. Several negative factors have combined to prevent the kiosks from hitting those numbers but also when advertising like this will prove a viable business model. [picture included]

Continue reading "Advertising kiosks fail to deliver projected revenue for city's coffers" »

May 12, 2009

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iTunes Kiosks for movie downloads on the go

music.jpgApple files patent for download kiosk. Just as the digital music and movie kiosk business appears poised to launch, it looks like startup companies in the space could face some heavyweight competition from Apple.

Continue reading "iTunes Kiosks for movie downloads on the go" »

May 08, 2009

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Security Kiosk - DNRD unveils first mobile visa kiosk in Dubai

dnrd_mobile_4.jpgDubai - The next time you apply for an immigration-related transaction in Dubai, you may head to the nearest mall. This is made possible by a self-service and mobile visa (m-visa) machines unveiled by the Dubai Naturalisation and Residency Department (DNRD) at Burjuman Centre, a popular mall, on Thursday.

Continue reading "Security Kiosk - DNRD unveils first mobile visa kiosk in Dubai" »

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'Gumball machines' shouldn't dispense drugs, says pharmacist

In Canada -- the legislature is set to debate the use of "telepharmacy": machines that fill prescriptions, with the patient scanning a written prescription, speaking to a pharmacist through a video link and having the drugs dispensed.

Continue reading "'Gumball machines' shouldn't dispense drugs, says pharmacist" »

May 07, 2009

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Giesecke & Devrient unveils self service machine for card issuance

Giesecke & Devrient (G&D) presented the first functioning prototype of its new Instant Issuance Kiosk for payment cards at the Visa Europe Member Days in Berlin.

Continue reading "Giesecke & Devrient unveils self service machine for card issuance" »

May 05, 2009

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Wincor Nixdorf at the “Kiosk Expo” in Essen

Kiosk Exp in Essen, Germany begins today and runs for 3 days. They have 140 exhibitors and Wincor issued news release . And of course tomorrow in Vegas is the start of KioskCom at Mandelay. It's the big show here in States. Two day show.

Continue reading "Wincor Nixdorf at the “Kiosk Expo” in Essen" »

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DVD Kiosks - The Ongoing saga & latest

blockbuster_logo.gifDVD Kiosks don't go away, they just continue to haunt you...One minute it's Blockbuster doing this, or it's Redbox doing that, or Netflix is busy with what, and finally NCR is buying who? The only other company that generates this type of thrashing about is Coinstar.

This week it's Netflix which deems kiosks a short term threat only and Netflix plans to focus on what it does best and eventually should be the outcome (primary electronic distribution),

Continue reading "DVD Kiosks - The Ongoing saga & latest" »

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Looking Back -- Department of Veterans Affairs launches prototype

The Department of Veterans Affairs (VA) unveils a prototype of its proposed information kiosks at a Waldorf, MD, shopping mall. The kiosk is the first of 24 to be set up by the VA nationwide to provide veterans with a direct link to the VA's benefit programs. Blast from the past.

Continue reading "Looking Back -- Department of Veterans Affairs launches prototype" »

May 02, 2009

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Tutorial on ARM-based web kiosk system

The tutorial looks at various options that affect power, from attempting to run on batteries or Power-over-Ethernet (PoE), neither of which is feasible for most kiosks, to using traditional CRT monitors, which can be cheaper, but which add considerably to power draw and size. For the LCD-based systems typically used by kiosks, ARM processors are typically used due to their lower power consumption, say the authors.

Continue reading "Tutorial on ARM-based web kiosk system" »

May 01, 2009

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Photo Kiosks - Business Update for PNI

PNI providing business update today in conference call. Background includes news about Fred Meyer and KingSoopers for new photo sites and over 700 software deployments.

Continue reading "Photo Kiosks - Business Update for PNI" »

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MARKETECHNICS Postpones Show

Concerns about the recent hybrid influenza outbreak affecting countries around the globe prompted the Food Marketing Institute (FMI) to temporarily pull the plug on its Future Connect and MARKETECHNICS events scheduled to take place next week, May 6 through May 8, at the Dallas Convention Center and the Dallas Hyatt Regency.

Continue reading "MARKETECHNICS Postpones Show" »

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Healthcare Kiosk and Security in one kiosk

fujitsu.jpgFujitsu, partnering with Allscripts, recently introduced the Allscripts Patient Kiosk, a revolutionary way for health care patients to confirm their identities. The kiosk allows individuals to rest their palm above a reader where an infrared light scans their palm and reads the vein mapping or patterns in the hand.

Continue reading "Healthcare Kiosk and Security in one kiosk" »

April 29, 2009

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FTC Nails Internet Kiosk Scammers

Pulling a Madeoff -- Internet scam goes down -- The participation of these defendants in the kiosk scam has landed two key principals, Edward Bevilacqua and Charles Castro, in California state prison. Surprise here is that for once the scam wasn't based in Florida....Wanna buy an internet kiosk for $4000?

Continue reading "FTC Nails Internet Kiosk Scammers" »

April 27, 2009

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Trends - Retailers Take Another Look at Banking

The banking crisis has done huge damage to many major bank brands and left consumers unsure who to trust. But could that create opportunities for new entrants to break into the retail banking market?

Continue reading "Trends - Retailers Take Another Look at Banking" »

April 25, 2009

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Digital IDs make clearing customs easier

By Thomas Frank, USA TODAY -- WASHINGTON — For the first time, U.S. travelers flying overseas may avoid customs lines at a foreign airport by swiping a digital ID card.

Continue reading "Digital IDs make clearing customs easier" »

April 24, 2009

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United States and The Netherlands Launch Air Travel Partnership to Streamline Border Processing

dhs-nethlerlands-90.jpgOfficials of the United States and the Netherlands today formally launched a new initiative to open membership in their expedited air travel programs to citizens of both countries in an effort to streamline entry processes for pre-screened fliers. Global Entry is a pilot program for frequent travelers to help assess biometric performance and to test the Global Entry kiosks. More information, including application instructions, is available at GlobalEntry.gov.

Continue reading "United States and The Netherlands Launch Air Travel Partnership to Streamline Border Processing " »

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Perspective - Is Microsoft facing its Ozymandias moment?

Nice article on Microsoft. For the first time ever Microsoft has recorded a drop in quarterly revenues and according to PC-Week (oops make the E-Week) Microsoft seems reluctant to embrace netbooks as a potential business strategy.MS stock is up today.

Continue reading "Perspective - Is Microsoft facing its Ozymandias moment?" »

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Netflix's looming nemesis: The buck-a-night DVD kiosk?

Even as he announced another quarter of soaring revenues for the booming movies-by-mail company, CEO Reed Hastings warned that Netflix might be facing a new—and formidable—competitor by the end of the year: A growing army of rental kiosks that offer the latest DVDs for $1 a night.

Continue reading "Netflix's looming nemesis: The buck-a-night DVD kiosk?" »

April 23, 2009

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Kiosk Software - An explanation and resources

Kiosk software hit the news wire the other day with the announcement that Meridian was purchasing King. King has (or had) it's own software application platform. Worth noting that King began as a hardware enclosure manufacturer (and was one of the original pioneers). It was later that King felt that offering hardware and software made the most sense. So what about kiosk software?

Continue reading "Kiosk Software - An explanation and resources" »

April 22, 2009

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Real Life - PCI DSS Firewalls

pci_ssc_100.jpgRequirement 1 listed in PCI DSS is concerning firewalls. In real life with self-service kiosk terminals what is the practical effect of that. Here is an example. link

April 21, 2009

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Blockbuster set to roll out rental kiosks

blockbuster_logo.gifNCR and Blockbuster issue a new announcement of 10,000 kiosks to be installed by end of next year. Last year around this time we had a brief barrage of news of similar thread. Maybe this time...

Continue reading "Blockbuster set to roll out rental kiosks" »

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Business News - Mall Giant Declares bankruptcy

Mall Giant Declares Chapter 11, Vendors Ponder Implications. General operates 200 malls in 44 states and is second-largest right behind Simon. Maybe with the advent of social networking over mobile devices like Twitter, the physical hangout of the mall has lost some of it's appeal somehow.

Continue reading "Business News - Mall Giant Declares bankruptcy" »

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DVD Kiosks - NCR Completes Purchase of TNR

News that NCR has accelerated its purchase of TNR with the intent of getting to market quicker with Blockbuster. Seems like a week doesn't go by without a story in the news that has "Blockbuster" and "survival" in the same sentence. Two weeks ago BB did manage to complete the refinancing of its credit faciiity (albeit reduced). Stock is down 75% since September and they have had to pull back on initiatives.

Continue reading "DVD Kiosks - NCR Completes Purchase of TNR" »

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SmartCards: CAC-enabled kiosks coming to armories, reserve centers

small-CAC.jpg Army National Guard officials began rectifying this situation last year by installing thousands of CAC-enabled kiosks at armories and reserve centers in all 54 states and territories. Article says "More than $3.5 million has been allocated for about 8,400 kiosks around the country".

Smartcard readers both contact and contactless have been making inroads lately in all types of markets. Here in the military the extra layer of security with CAC authentication becomes a requirement.

Worth noting that this article typifies "overblown". It says 1000s are being installed. Fact is that two of them have been installed. Hype is hard to avoid.


Continue reading "SmartCards: CAC-enabled kiosks coming to armories, reserve centers" »

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Blast From The Past -- 1994 and Wireless

Imagine downloading your calendar down to your "pager". That was high tech back in 1994. Fifteen years ago. And the dangerous prediction that one day email will be a must-have tool (like answering machines...). Thank goodness for regular libraries...

Continue reading "Blast From The Past -- 1994 and Wireless" »

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PR: Former First Data and ViVOtech Senior Executive Launches Electronic Payments Industry Consulting Firm

Todd Ablowitz, a leader with deep electronic payments experience, today announced the launch of global payments industry consulting firm, Double Diamond Group with a category-leading client roster including, POS Portal Inc., Apriva and Identigraphix Inc. Independent experts fill critical need for payments companies.

Continue reading "PR: Former First Data and ViVOtech Senior Executive Launches Electronic Payments Industry Consulting Firm" »

April 20, 2009

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Healthcare Kiosks - Allscripts Patient Kiosk demo

News from HIMSS -- Jim Hewitt, CIO, Springfield Clinic, demos the new Allscripts Patient Kiosk in under 2 minutes.
Demo Video

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Netbooks Causes MS Gamble On Windows 7

Microsoft Corp. is taking an unusual approach with its new Windows 7 operating system: Customers buying many of the least-expensive laptops with the software are likely to be limited to running three applications at a time and miss out on other key features, or pay for an upgrade

The strategy is one of the ways the software giant is responding to inexpensive portable computers called netbooks, a bright spot in the gloomy personal-computer business that is causing many companies to modify their business plans.

Continue reading "Netbooks Causes MS Gamble On Windows 7" »

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Interactive Signage -- Gas Pump Interactive Signage

Latest iteration of touchscreen on top a gas pump. Customers can watch ad's if they want (and sun doesn't wash out screen) and can also interact with terminal. After all these years it is still amazing to us that someone hasn't figured out a way to sell lottery tickets there at the pump.

Continue reading "Interactive Signage -- Gas Pump Interactive Signage" »

April 17, 2009

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NEXTEP Integrates Self Order Kiosks with SpeedLine POS

NEXTEP SYSTEMS continues making inroads into the quick-serve restaurant market. Integration with POS backend systems are critical and NEXTEP continues to distinguish itself in that regard.

Continue reading "NEXTEP Integrates Self Order Kiosks with SpeedLine POS" »

April 16, 2009

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PR: Healthcare Vision Screening Kiosks

The SoloHealth people develop new partnerships for their customized vision screening/test kiosk. Established in late 2007, SoloHealth has placed EyeSite kiosks throughout its home base of Atlanta in retail locations such as Walgreens, Kroger, Walmart and regional malls. Since September of 2008, SoloHealth has screened over 100,000 people.

Continue reading "PR: Healthcare Vision Screening Kiosks" »

April 15, 2009

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Meridian Kiosks now ISO certified

ABERDEEN, N.C. — Meridian Kiosks LLC announced that it is certified to the ISO 9001:2008 standard.

Continue reading "Meridian Kiosks now ISO certified" »

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Meridian Purchasing King Assets

KIng Products which went out of business a few months ago has shown up again with Meridian agreeing to purchase their assets.

Continue reading "Meridian Purchasing King Assets" »

April 14, 2009

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Payment Technology - Visa Enables NFC

Visa Inc. has announced the launch of the world's first commercial Visa mobile payments service for point-of-sale transactions using Near Field Communications (NFC) technology.

Continue reading "Payment Technology - Visa Enables NFC" »

April 08, 2009

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Allscripts Integrates Electronic Health Records with Innovative Patient Kiosk

health.jpgKiosk Incorporates State-of-the-Art Fujitsu PalmSecure(TM) Biometric Authentication, Self-Service Check In, Credit Card Scanning and Patient Information Updating to Revolutionize Patient Registration Process for Physician Practices

Continue reading "Allscripts Integrates Electronic Health Records with Innovative Patient Kiosk" »

April 01, 2009

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Explore Chicago in O'Hare

New tourism kiosks in O'Hare featuring the TouchSmart AIOs from HP. Also incorporate content from pretty wild technology from Gigapan. One of the links is 1400 pixel zoomable (is such a word?) image of the Obama inauguration. Yo Yo Ma is taking a picture on mobile phone.

Continue reading "Explore Chicago in O'Hare" »

March 31, 2009

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ADA Regulations - Changes in California

New resource information and links on ADA regulatory changes in California as result of senate bill becoming law January 1, 2009. Links and information are posted on the Kiosk Industry Group website.

March 30, 2009

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Rixty Partners With Coinstar To Bring Online Payments To Teens

Today Rixty announced that it would partner with Coinstar in the May rollout of its new youth-oriented payment service intended to help unbanked teens pay for microtransactions more easily online. When Rixty launches, users will be able to feed coins and cash into any Coinstar kiosk and have the money added to an online Rixty account that they can then use to pay for virtual goods and other transactions in any of Rixty's partner platforms, which will include both online games and virtual worlds.

Continue reading "Rixty Partners With Coinstar To Bring Online Payments To Teens" »

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DVD Kiosk - Redbox's $1 vending-machine video rentals worry movie studios

redbox_dvd-120.jpgAnja Murphy returns videos to a Redbox kiosk in an Albertsons supermarket in Santa Monica. Consumers rent DVDs using their ATM cards

Continue reading "DVD Kiosk - Redbox's $1 vending-machine video rentals worry movie studios" »

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Interactive kiosks expanding beyond patient check-ins

Adoption of patient kiosks, simply defined as an interactive computerized system designed for self-service tasks, are on the rise, according to a study released earlier this month by the California HealthCare Foundation.

Continue reading "Interactive kiosks expanding beyond patient check-ins" »

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Thinking of Going Blond? Consult the Kiosk First

novelties_120.jpgMore "wouldn't this be cool" factor from Intel being proposed. And those stodgy ones dispensing train tickets? Those are completely ADA and they are real-life. The intel kiosk is a rendering here and it unfortunately is a what-if that will never make it to the playing field. Maybe they can couple it with one of the MS Surface we heard so much about last year...

Continue reading "Thinking of Going Blond? Consult the Kiosk First" »

March 25, 2009

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Highlights from Thinclient.org

Recent highlights from thinclient.org include news report on IBM now partnering with Wyse on thin client offerings. This is major attack on HP and long awaited move by IBM. Other news includes Cloud Computing Resources, NComputing Disrupting, and Microsoft downplaying desktop virtualization. See Thinclient.org

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Highlights from Gokiosk.net

New entries on gokiosk.net include new report on check-in kiosks for healthcare and hospital registration kiosks, the skinny on Cloud Computing, status on Heartland after latest security breach, and the game-changing move by Wal-mart moving into digital healthcare system.

Continue reading "Highlights from Gokiosk.net" »

March 19, 2009

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Customer Flow & Healthcare Kiosk Solutions

Managing customer flow situations is increasingly a great tool for businesses to utilize. That could mean managing patient and outpatient flow in medical and clinic environments, and extend to visitor flow, student flow, laboratory and pharmacy flow. There are solutions available now from KIOSK they have published. See their linebusters and queue management solutions page [Click Here], as well as their HealthCare Kiosk section [link]

Continue reading "Customer Flow & Healthcare Kiosk Solutions" »

March 18, 2009

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Hoteling - A better approach to managing facilities

Real estate is typically the second largest corporate expense after personnel, so why do so many organizations remain unchanged in the way they manage their facilities? Shouldn’t they, and you, start to look at alternative workspace solutions? This is 37 minute webcast headlined by Gartner on "scheduling facilities". Reducing real estate costs and carbon footprint. And kiosks.

Continue reading "Hoteling - A better approach to managing facilities" »

March 10, 2009

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Bike-Sharing in Minneapolis

The city's goal is to have 1,000 bikes at 75 self-service kiosks located around downtown, Uptown, and the university.Kiosks are solar-powered and equipped with RFID to track bikes.

Continue reading "Bike-Sharing in Minneapolis" »

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Ingram Micro and Elo TouchSystems Partner

SANTA ANA, Calif., March 9 /PRNewswire/ -- Offering channel partners the industry's broadest and most complete selection of technology solutions, Ingram Micro Inc. (NYSE: IM) is pleased to announce it has expanded its business relationship with IT leader Elo TouchSystems, a business of Tyco Electronics Corporation, to include North America.

Continue reading "Ingram Micro and Elo TouchSystems Partner" »

March 09, 2009

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Music download to iPOD

willie.jpgVideo: Bob French of Mix&Burn does a nice demo of the new FYE kiosk at PMA demonstrating download to iPOD at kiosk. Video link
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Electronic kiosk creates customized insoles

Kiosks for shoes just never end. Not sure but it seems there is a new one every year. This time the eSoles system uses an air pillow that inflates around the foot allowing a precise 3D scan to be done. A week later you receive your perfectly dimensioned insole. Former teammate of Lance Armstrong.

Continue reading "Electronic kiosk creates customized insoles" »

March 06, 2009

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Video game rental kiosks

gameflykiosk-120.jpg Students at Texas Tech University have an all-new way to get a quick video game fix, as GameFly installs their first G-Box video game rental kiosk.

Continue reading "Video game rental kiosks" »

March 05, 2009

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Kiosk Mode under Firefox

Want to lockdown your browser but want to use Firefox? There are plugin's for that.

Continue reading "Kiosk Mode under Firefox" »

March 04, 2009

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PMA Reports - Touchsmart Showing Up

touchsmart_120.jpgSeveral companies were using HP's touch-screen desktop PC, the TouchSmart, loaded with their own software to let PMA attendees try out photo-printing solutions, and retail store kiosk software.

Continue reading "PMA Reports - Touchsmart Showing Up" »

March 03, 2009

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Self-Service Licensed Merchandise

NCR announces future SelfServ 60 deployment with R3 Omni.

Continue reading "Self-Service Licensed Merchandise" »

March 02, 2009

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Acquisitions - Noritsu picks up Lucidiom photo kiosks

Noritsu America Corporation to Acquire Lucidiom Inc., a Market Leader in Retail Photo Kiosks and Online Photo Services. Lucidiom bigger clients/footprints include Walgreens.

Continue reading "Acquisitions - Noritsu picks up Lucidiom photo kiosks" »

February 28, 2009

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What's New in POS (Point of Sale) Software for Linux - Your 2009 Shopping List

When it comes to sourcing out POS software for Linux, there's no question that hospitality operators have become more tech savvy in recent years. Not only are they more comfortable choosing Linux POS systems, but they're also demanding a bigger bang for their buck when it comes to their POS software choices. Thinking of upgrading your POS system? Here's what you should be looking for in 2009.

Continue reading "What's New in POS (Point of Sale) Software for Linux - Your 2009 Shopping List " »

February 26, 2009

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Photo kiosks - Photochannel Reports Profit

Photochannel or PNI reports record revenue for the first quarter. Also finalizes purchase of all WorksMedia assets. Worksmedia provides photo software to approximately 5,000 units. PNI used to be known as Pixology.

Continue reading "Photo kiosks - Photochannel Reports Profit" »

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KIOSK Information Systems and Mix & Burn release new MP3 music download service for kiosks

Louisville, CO – February 26, 2009 -- Music on the go is about to get even more rampant with the announcement of a recent contract between KIOSK Information Systems, Inc. (KIOSK) and Mix & Burn, LLC. The agreement affords new levels of self-service download functionality – specifically, KIOSK is now offering a full DRM-free content library with direct to device download on a self-payment / self-service kiosk.

Continue reading "KIOSK Information Systems and Mix & Burn release new MP3 music download service for kiosks" »

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Blockbuster Tests In-Store Kiosk Pricing

Blockbuster has quietly begun experimenting with in-store rental prices on new releases aimed at the burgeoning DVD kiosk market.

According to sources at select store locations, pricing plans include $2.49 for a 24-hour window, with subsequent days priced at $1 per day. Customers would be billed on their credit card upon the return of the title. Current in-store new release rental prices average about $5, and $4 for older titles with a seven-day grace period.

Continue reading "Blockbuster Tests In-Store Kiosk Pricing" »

February 25, 2009

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New Healthcare kiosks for patient check-in

New patient check-in healthcare kiosk available from KIOSK Information Systems. This healthcare technology helps streamline patient check-in, protects patient privacy, plus they improve revenue collection (co-payments and deductibles).

Continue reading "New Healthcare kiosks for patient check-in" »

February 24, 2009

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Business News - Ritz Files Chapter 11

Ritz Camera, now an 800-store national powerhouse after absorbing rival Wolf Camera in 2001, has filed for bankruptcy protection. It would appear to be the latest "before-Internet" business model operation to have fallen victim to the Internet.

Continue reading "Business News - Ritz Files Chapter 11" »

February 20, 2009

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RocketLife Touch Announced At PMA -- For Kiosks, Photo Lounges & Touch Screen Computers

February 19, 2009, Folsom, CA –RocketLife LLC www.RocketLife.com, the inventors of ground-breaking award-winning new media technologies, announced today that it will be introducing “RocketLife Touch™” at the Photo Marketing Association Show (PMA), held March 3-5, 2009 in Las Vegas.

Continue reading "RocketLife Touch Announced At PMA -- For Kiosks, Photo Lounges & Touch Screen Computers" »

February 18, 2009

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Technology Demo - Palm Vein biometrics

VIDEO: Jerry Burns of Fujitsu does a demo of palm vein reader for Chris Corum of SecureIDNews. Nice demo.
Watch video

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Minneapolis's bike-sharing program just needs federal funds

Under the program, 1,000 bikes would be placed at 75 kiosks throughout the city. Folks could purchase a season pass (for about $50 annually) and check out a bike anytime they want and return it at any kiosk they choose.

Continue reading "Minneapolis's bike-sharing program just needs federal funds" »

February 17, 2009

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Heathcare and Smart Card Whitepaper

Nice whitepaper on benefits of smartcards in healthcare. With the election of Obama it would seem the healthcare sector is energized for change and that means EMR and electronic medical records. Go Kiosk - kiosk industry point of view

February 13, 2009

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Acquisitions - Coinstar to purchase remaining stake of Redbox

BELLEVUE, Wash. - (Business Wire) Coinstar, Inc. (NASDAQ:CSTR) today announced its intent to purchase the remaining stake of Redbox Automated Retail, LLC (“Redbox”), an automated DVD rental service, from GetAMovie Inc. and other minority interest holders. Upon closing these transactions, Coinstar is expected to own 100 percent of Redbox. Coinstar’s long history and expertise in self-service and front of store retail solutions led to today’s announcement.

Continue reading "Acquisitions - Coinstar to purchase remaining stake of Redbox" »

February 04, 2009

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Security Standards - PCI Council Nominations

WAKEFIELD, Mass. — The PCI Security Standards Council, which manages the PCI (Payment Card Industry) Data Security Standard, yesterday announced that nominations for election to its board of advisors are now open.

Continue reading "Security Standards - PCI Council Nominations" »

February 03, 2009

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New cool all-in-one PC technology

shuttle-002.jpg New sub-$500 all in one PC from Shuttle announced at CES2009. Touch screen, 15" LCD, ATOM 330 and Windows XP. Available in March. Noted on thinclient.org
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Heartland Breach Follow Up - PCI Compliance

So how big was the breach and what the experts are saying what damage was done and what Heartland should've done to prevent it.

Continue reading "Heartland Breach Follow Up - PCI Compliance" »

January 30, 2009

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Kiosk Case Study - Kiosks speed room check in enabling self-service for electronic keys

onity_kiosk_small.gifOnity, a global provider of electronic locking solutions, has taken self serve to the next level. Returning college students don’t have to go to the school’s office to get their new room assignments. If they have a current student ID card, they simply stop by a kiosk and self-register. Onity is also a major player in Hotels, Resorts and Military installations.

Continue reading "Kiosk Case Study - Kiosks speed room check in enabling self-service for electronic keys" »

January 24, 2009

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Technology Briefs - Multi-touch from Wacom

New multi-touch technology is impressive. Wacom and Toshiba and even Microsoft with Windows 7 are bringing out some new tech that could revolutionize the way that consumers interact. The spatial interface where the user never physically touches the screen is impressive. Here are some You Tubes displaying them.

Continue reading "Technology Briefs - Multi-touch from Wacom" »

January 22, 2009

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POS news - Subway Announces new system

Subway to Implement Restaurant POS across 30,000 Global Locations. SUBWAY announces a partnership with Torex to implement its Quick Service Restaurant POS solution globally. Upon completion of the roll out the SUBWAY chain…as posted on gokiosk.net

January 21, 2009

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Twin-Headed Kiosk Solution For National Galleries of Scotland

Aldermaston, Berkshire (PRWEB) January 21, 2009 -- Black Cat Displays has announced it has developed and supplied customised, portable, twin-headed kiosks for the National Galleries of Scotland, in Edinburgh. Designated Gemini, the touchscreen-based kiosks provide Gallery visitors with up-to-date information about the exhibits.

Continue reading "Twin-Headed Kiosk Solution For National Galleries of Scotland" »

January 16, 2009

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Technology - Smallest form factor PC for high performance

If you haven't seen it the new Nvidia + ATOM small form factor is the latest "boy I wish I had one of those...". Here is a great instructive video done at tradeshow. Seems like miniITX is already being eclipsed by nano and picoITX.

link to video

January 15, 2009

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Pictures of new products shown at NRF

Fujitsu-120.jpgPictures of units shown at NRF include the new digital media kiosk from Fujitsu as well as the Zebra Print Station for the IBM AnyPlace. View Zebra

View Fujitsu image


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Next Generation Electronic Passports & Kiosks

global_entry_border_small.gifMore than 100 million electronic passports have been issued in the two plus years since governments initiated production of the new travel credentials. The U.S. State Department alone has issued almost 15 million of the contactless documents. Full Story

January 14, 2009

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Photo Apps - Now the Virtual Mirror

IBM to show virtual mirror kiosk at NRF. Takes a photo of the person and then stitches in different makeup and coloring so you can see what you look like before you buy. Used in Israel now and set to come to the US. HP showed this last year at Kioskcom in Vegas & Seepoint has done similar with Neutrogena.

Continue reading "Photo Apps - Now the Virtual Mirror" »

January 13, 2009

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Intel designs new kiosk concept for consumers

intel-100.jpgToday, Intel announced new hardware designs for retailers. The multi-touch screen-based kiosks allow consumers to get information about products, shop around and ultimately purchase items directly from the self-service terminal.

Continue reading "Intel designs new kiosk concept for consumers" »

January 12, 2009

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Security -TJX Hacker Gets 30 years in Turkish prison

A Ukrainian man accused by US authorities of involvement in the TJX data breach has been jailed for 30 years in Turkey after being found guilty of hacking the computer systems of 12 banks in the country. Turkish law prevents his extradition to the US until after he serves his sentence, one of the heaviest ever seen for a cybercrime.

Continue reading "Security -TJX Hacker Gets 30 years in Turkish prison" »

January 10, 2009

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Security Standards Mandated for Gas Pumps

Starting Jan. 1, 2010 Visa Inc. is requiring all new fuel-dispensing machines being installed at gas stations around the U.S. to support the Triple Data Encryption Standard, a mandate that is designed to make it harder for identity thieves to steal debit card data from gas pumps by shielding the personal identification numbers (PIN) of customers.
Posted on gokiosk.net

January 07, 2009

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Fujitsu to Demonstrate Industry’s Most Comprehensive Full-Service Digital Media Solution

It enables retailers, restaurants and other businesses to cost-effectively deliver digital content, engage their target audience, bolster brand awareness and enhance the overall consumer experience. Fujitsu will demonstrate the Digital Media solution—including the newly integrated MediaStaff interactive digital signage kiosk—during International CES 2009.

Continue reading "Fujitsu to Demonstrate Industry’s Most Comprehensive Full-Service Digital Media Solution" »

January 06, 2009

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Music - iTunes losing DRM going to tiered pricing

Apple announced at final Macworld that iTunes is going DRM-free by end of this quarter. Pricing for songs will be 69 cents, 99 cents and $1.29 and the record companies pick that. Apple joins Amazon in the no-DRM-anymore world.

Continue reading "Music - iTunes losing DRM going to tiered pricing" »

January 05, 2009

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Digital music kiosks - HMV to keep faith with high street despite collapse of rivals

MUSIC giants HMV are to defy high street gloom by giving two flagship Scots stores a hi-tech makeover and open new shops. Rivals Zavvi and Woolworths have collapsed as music fans do their shopping on the web.

Continue reading "Digital music kiosks - HMV to keep faith with high street despite collapse of rivals" »

January 03, 2009

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Selling movies in retail store solution

Picture of new concept for selling movies on memory cards. Next week Mod Systems is expected to provide details of new solution. Toshiba and NCR are backers.

Continue reading "Selling movies in retail store solution" »

December 31, 2008

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News - Gift card and Bill Pay solutions

News posted out on the new gokiosk.net affiliate site of interest includes featured article on Nexxo money wiring kiosks targeted at user with family members in Mexico, Central America and South America.

December 29, 2008

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Check-In Kiosks Unable to Rebook

The kiosks for Delta are unable to handle rebookings so during the recent holiday crunch when flights were cancelled, passengers could not use the kiosks and ended up having to stand in lines.

Continue reading "Check-In Kiosks Unable to Rebook" »

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Walmart iPhone Kiosk Look

walmart-iphone-photo-120.jpgDigital City correspondent takes some shots of the new iPhone kiosk in Walmart (which is more specifically a POP fixture). The brand of Apple and the iPhone is in the class of Disney and it's a little odd to see their units in what can only be termed a bland design at best. Dan Ackerman of Digital City. Also related story "Consumers now can avoid 'snooty Apple stores' and get iPhones at Walmart".

Continue reading "Walmart iPhone Kiosk Look" »

December 26, 2008

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Nexxo Bill Pay Kiosk adds money transfer

In depth article on new bill pay kiosks from Nexxo along with market statistics. This is one of the new TIO interations and the in-depth article is posted on gokiosk.net

Continue reading "Nexxo Bill Pay Kiosk adds money transfer" »

December 23, 2008

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Wincor Nixdorf Deploying ATMs & Teller Kiosks

BCA expands self-service network with Wincor Nixdorf kiosk and ATM technologies. Worth noting that 1) WIncor still doesn't seem to have any expansion into the U.S. markets, and #2 one of the benefits of the teller kiosks is that transactions costs are 30% lower compared to ATM.

Continue reading "Wincor Nixdorf Deploying ATMs & Teller Kiosks " »

December 19, 2008

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Retail Kiosks - tracking customer interaction

New to self-service terminals -- normally reserved for web traffic tracking and pathing we now have Webtrends developing solutions for in-store kiosks to try and analyze and predict customer interactions.

Continue reading "Retail Kiosks - tracking customer interaction" »

December 17, 2008

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DVD Kiosks - Redbox expanding to 7-Eleven

News today that Redbox has signed agreement with 7-Eleven for installing its units in 2,600 stores.

Continue reading "DVD Kiosks - Redbox expanding to 7-Eleven" »

December 16, 2008

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Browsers - Just when you thought it was safe

topicie.jpgSeriousness of new exploit of Internet Explorer is to the point where users of Microsoft's Internet Explorer are being urged by experts to switch to a rival until a serious security flaw has been fixed.

Continue reading "Browsers - Just when you thought it was safe" »

December 12, 2008

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Thin Client News

NComputing lands another top exec this time from Intel and Forrester puts out it's debunking of five most common myths about power and energy conservation for PCs.

Continue reading "Thin Client News" »

December 11, 2008

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Video kiosks - Universal Challenges Redbox

The battle between Redbox and Universal escalates with "new acquisition strategies" employed by Redbox to get additional copies of videos in defiance of Universal Music. From Wall Street Journal.

Continue reading "Video kiosks - Universal Challenges Redbox" »

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Car Rental Check In Kiosk - Dollar Thrifty

A bit unusual but today Dollar Thrifty "reported on kiosk initiative". In 15 years that's maybe 2nd or 3rd time we've seen that. Hard to imagine it is not related to current economic conditions with a bit of spin. Interesting to note it was $4.3 million to write off costs relating to the program.

Continue reading "Car Rental Check In Kiosk - Dollar Thrifty " »

December 10, 2008

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International trusted traveler program ramps up

global_entry_border_small.jpgOfficials are ramping up their membership drive with airports and airlines. Serving international fliers, the current three airports have a combined user base of over 140,000 people (people who travel internationally 4 or 5 times a year). [picture/image provided]

Continue reading "International trusted traveler program ramps up" »

December 04, 2008

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Bill Pay kiosks - Pakistan deployment announcement

From Pakistan -- PTCL is setting up Self-Service Bill Payment Kiosks to be installed by Wavetec

Continue reading "Bill Pay kiosks - Pakistan deployment announcement" »

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Photo kiosks - aVinci Media Launches Gold Plus Kiosk

Press release -- aVinci Media Launches Gold Plus Kiosk Product. New Release Features "One Click" Photo Books and Posters. Currently available in approximately 3,300 Walmart stores.

Continue reading "Photo kiosks - aVinci Media Launches Gold Plus Kiosk" »

December 02, 2008

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Bill Pay kiosks - TIO reports revenue increase

TIO reported 12% increase in revenue for 2007 fourth quarter. Locations went up to almost 12,000. There was a net loss posted for quarter due to some writedowns.

Continue reading "Bill Pay kiosks - TIO reports revenue increase" »

November 28, 2008

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Airport Check-In Kiosks - Dubai International

Passengers using self-service kiosks at Dubai International Airport’s Terminal 3 check-in their luggage, choose their seat and get their boarding passes – all in less than two minutes. [pictures]

Continue reading "Airport Check-In Kiosks - Dubai International" »

November 26, 2008

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From the world of weird -- new twist on patents

In something you might normally expect to read about in the Onion, IBM has won its bid with the USPTO for a patent on splitting a restaurant bill among patrons. Here-to-for apparently this was not possible....

From the patent: 'Though U.S. Pat. No. 5,933,812 to Meyer, et al. discussed previously provides for an entire table of patrons to pay the total bill using a credit card, including the gratuity, it does not provide an ability for the check to be split among the various patrons, and for those individual patrons to then pay their desired portion of the bill. This deficiency is addressed by the present invention.'"

Continue reading "From the world of weird -- new twist on patents" »

November 17, 2008

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JobView Employment Kiosks Come To Missouri

Employment kiosk in Missouri. In worsening or tough economic times, companies historically look to ways to work with employees and also potential employees in the most cost-efficient and effective manner.

Continue reading "JobView Employment Kiosks Come To Missouri" »

November 10, 2008

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Gift Card Facts and Estimates

Tony Craddock at giftexprepay always has new and interesting facts on the gift card market. In his latest update he once again provides a few statistics and trends in the gift card market.

Continue reading "Gift Card Facts and Estimates" »

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Multichannel Operations -- How to enable

The hospitality industry has seen a spurt in self-service applications over the last five years. Hotel companies have worked diligently to give their guests the ability to conduct transactions by themselves using kiosks, the Internet and telephone.

Continue reading "Multichannel Operations -- How to enable" »

November 09, 2008

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Security and Self-Service systems in the news

Couple of stories on hacks and security in the last few days. One was some comments regarding the need for lockdown on systems (common knowledge & practice to use those) but this one caught our eye because 1) it was a thin client (easiest to lockdown), 2) it is in prison systems (very fast growing market unfortunately), and #3 inmates simply exploited the legal software they were entitled to use. The system design was probably very secure but flaw exploited in 3rd party software. Common story...

Continue reading "Security and Self-Service systems in the news" »

November 07, 2008

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Acquisitions - AT&T buys up Wayport

AT&T to Acquire Wayport; Combined Wi-Fi Networks to Provide Connectivity in More Places. Millions of AT&T Customers to Get Free Wi-Fi Access at Nearly 20,000 U.S. Hotspots.

Continue reading "Acquisitions - AT&T buys up Wayport" »

November 04, 2008

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ViVOtech Launches ViVOpay Kiosk II for Rapid Integration of Contactless & NFC Technology with Customer-Facing Self-Service Payment Systems

New ViVOpay Kiosk II Offers Fastest Time-to-Market with Easy Integration of Contactless Payments on New Systems and Without Requiring Card Association Re-Certification. They show the VivoKiosk which is a KIOSK enclosure. This solution is PCI-compliant.

Continue reading "ViVOtech Launches ViVOpay Kiosk II for Rapid Integration of Contactless & NFC Technology with Customer-Facing Self-Service Payment Systems" »

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Ticketing Kiosks, Fujitsu and Movie Theatres

RICHARDSON, Texas, Nov 03, 2008 (BUSINESS WIRE) -- Fujitsu Transaction Solutions Inc. has partnered with Ready Theatre Systems (RTS) of Hartford, Mich. to provide Fujitsu's U-Serv 100 and U-Serv 150 self-service kiosks to movie theater companies across North America.

Continue reading "Ticketing Kiosks, Fujitsu and Movie Theatres" »

October 31, 2008

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Universal Studios Threatens DVD Market

So you have finally created your business plan, invested your money and deployed your self-service dvd kiosks. And then Universal comes along and changes the rules...Goes without saying that trying to do business in the moving-target-world of entertainment and content rights world is tough. Redbox, DVDPlay and TNR are now all huddling up trying to come up with a strategy. And of course one of the rule changes is a revenue share for Universal.

Continue reading "Universal Studios Threatens DVD Market" »

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Internet Machine Company & Pantheon End-Game

Glaubman is the 14th person to be sentenced to related crimes in the case. Pantheon Holdings told potential purchasers that the $18,000 Internet kiosks would earn substantial profits from fees for Internet access and from advertising that would be placed on the kiosks, the DOJ said.

Continue reading "Internet Machine Company & Pantheon End-Game" »

October 29, 2008

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Kiosk Software - New version of KioWare Released

KioWare announced today new version of Lite and Basic (6.4.0). Big changes include: virtual keyboard support inside Flash and PDF formats, PJL printer support, and credit card parsing (Immediately parses mag stripe data and fills in your form with no extra programming required). Very cool software.

Continue reading "Kiosk Software - New version of KioWare Released" »

October 24, 2008

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Business: NCR reports 51% increase in earnings

NCR reports higher earnings thanks to ATMs, store checkout scanners and self-serve kiosks. Despite the news NCR stock closed Thursday at $14.50 a share it's lowest in 5 years. Friday shares rebounded to $16 despite market sell off.

Continue reading "Business: NCR reports 51% increase in earnings" »

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Health Check-In: MEDHOST Brings Self Check In Kiosk To Emergency Departments

New patient self-check-in kiosks products announced by MEDHOST.

Continue reading "Health Check-In: MEDHOST Brings Self Check In Kiosk To Emergency Departments" »

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Technology - Performance Thin Client Announced from HP

HP announces new "performance category" thin client with the GT7725 and Blade Work Station. Intended for financial floor or an area dear to my heart, oil and gas exploration, these units can handle 2560x1600 times 2 (or 1900 x 4)and have a 2.3 Ghz Turion from AMD. 4 display support. HP Worldwide manager for Thin Clients Eric Crosswhite was nice enough to call the people at Thinclient.org and go over the new units with us.

Continue reading "Technology - Performance Thin Client Announced from HP" »

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European Association for Self-Service, EAFS, founded

Europeans under leadership of Jens Schindler of Kiosk Europe magazine form non-profit association for self-service.

Continue reading "European Association for Self-Service, EAFS, founded" »

October 07, 2008

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Tim Hortons to install restaurants and kiosks at U.S.-based Tops supermarkets

Tim Hortons expands into U.S. market via Tops. Western New York, Rochester and PA locations.

Continue reading "Tim Hortons to install restaurants and kiosks at U.S.-based Tops supermarkets" »

September 25, 2008

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Digital Downloads of Movies and Music Get Faster

MOD Systems announces equity investment 0f $35 million by NCR and Toshiba. MOD has system for downloading digital content to Secure Digital (SD) cards. Retail, airports, QSRs are target market for NCR, set-top boxes is target for Toshiba.

Continue reading "Digital Downloads of Movies and Music Get Faster" »

September 16, 2008

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Biometric Security -- Clear and Vigilant Cooperate

Nation's Two Largest Registered Traveler Providers Allow Cardholders Seamless Use of Each Other's Fast Pass kiosk Lanes

Continue reading "Biometric Security -- Clear and Vigilant Cooperate" »

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DVD Burner with Qflix

Dell is first out of the gate with Qflix DVD burner option. Teaming up with Sonic Solutions and Roxio. "With a Qflix DVD drive, creating your own personal movie library is simple. From your desktop, use Roxio Venue™ — a rich, user-friendly application — to connect directly to CinemaNow for easy purchase and download,"...Roxio hit the news the other day after it's old asset Napster was purchased by Best Buy.

Continue reading "DVD Burner with Qflix" »

September 12, 2008

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Photo kiosks : Photo-Me Posts Loss

Sept. 12 (Bloomberg) -- Photo-Me International Plc, the U.K. operator of 21,400 photo booths, said business in July was ``disappointing'' and economic conditions in its main markets are ``depressed.''

Continue reading "Photo kiosks : Photo-Me Posts Loss" »

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DVD Kiosks - NCR, acquisitions and Blu-Ray

More news from NCR and how they figure 11,000 machines over the next 2 years is realistic. First they sign on big "blockbuster" client, then they take minority stakes in TNR and E-Play to get locations, and finally they bank on the fact that Blu-Ray is actually a good thing since the heavier digital weight (1.5Gb versus 4GB) works to their delivery advantage. Remains to be seen though if Netflix with it 3-prong strategy (delivery, streaming and Xbox/MS) ultimately prevails..

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September 07, 2008

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Technology - new browser Google Chrome arrives

Last week Google turned 10 and along with that they released new browser. We've been testing and sites really "fly" with this browser. One interesting side note is that it can be configured to run completely from USB stick (browser on a stick). Features and links follow.

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Digital signage software resource

Discovered this cool digital media signage application that is done in Flex.

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September 04, 2008

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Wincor Nixdorf names new CEO, takes over #2 spot in ATMs

In financial news Wincor Nixdorf names new CEO for U.S. division. In related news RBR research over in UK raised Wincor into the #2 spot for worldwide ATM deployments.If we had to guess -- in the U.S. it is still a battle between NCR (36%) and Diebold (35%) with Wincor around 20. The lack of service network in the U.S. is likely Wincor's biggest disadvantage (and which they are probably focusing on improving...). In the U.S. it is safe to say Wincor is here to stay.

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September 03, 2008

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Deli Kiosks from NextChoice

Powered by new IBM AnyPlace(TM) Kiosks, NextChoice's flagship NextWave Intelligent Self-Service software suite is allowing customers in more than 30 Giant Eagle GetGo stores to place orders directly at the sandwich counter, significantly reducing lines and waiting time, while simultaneously allowing customers to shop in the store for additional grocery items.

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August 30, 2008

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Kiosk Software Case Study - Ticketmaster

Discussion of ticketmaster project. Notes on entry page.

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August 27, 2008

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Microsoft and Immersion Settle

Immersion settles with Microsoft on monies due from Sony settlement. Immersion is the inventor of "haptic" or tactile touchscreens which simulate a sensation of push-down when you touch the screen. In theory it sounds pretty nice but it has turned out to be cost prohibitive given its benefits.

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August 21, 2008

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Net companies prepare for political conventions

nternet companies including Google, Yahoo, and Microsoft are planning to use this year's political conventions to show off their technology and products--and, of course, host massive parties for employees, celebrities, and politicians.

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Followup to US Bank purchase

Nice followup article on US Bank purchase of Palm Desert by Tracey Kitten at ATMmarketplace.com. Includes quotes from Hamed at TIO basically saying this is another very positive step for the ATM industry and how vault cash is no longer a growth.

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August 19, 2008

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U.S. Bank buys Palm Desert ATM business

Minneapolis-based U.S. Bank, a U.S. Bancorp (NYSE:USB) subsidiary, said it will buy the ATM and kiosk terminal management services, cash management and vault cash operations from Palm Desert, Calif.-based Palm Desert National Bank’s electronic banking solutions division.

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August 14, 2008

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MaxBox confirm Caribbean kiosk deal worth over $6.5m

Always good to see what Andy Egan and Maxbox are up to, and here is latest release from them -- The MaxBox push for international expansion continues apace as they sign up Advanced Integrated Systems in Jamaica as exclusive distributors for the Caribbean and they place their first order for 300 kiosks.

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Video Technology - Streaming Netflix or Sony

New WSJ article from Walt Mossberg (one of our favorite writers) on his test of new internet-video adapters from Sony and from Rokulabs. He likes both and both have limitations. We suspect playing/viewing content is the mechanism the studios will always prefer (over a hard DVD). And hard to not like the idea of spending $100 to get our Netflix on our big 24" high def screens (or TV) while we complain about Outlook :-)

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August 06, 2008

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Kiosk Case Study - Remote Monitoring Pays Off

Nice case study on LogMeIn site covering recent deployment of Crown Mailing kiosks and their experience with the remote monitoring services needed and used for their self-service terminals.

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Security - CLEAR has a “Senior Moment”

clear-kiosk-120.jpgAP Newswire is reporting this morning that CLEAR has found a laptop (also see CLEAR Press Release) that had gone missing for over a week from one of its kiosk locations that contained the “personal data” of over 30,000 enrolled members at San Francisco International Airport

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August 05, 2008

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DVD Burning-On-Demand Not So Much In Demand; Players Delay Plans

Another point of view from Washington Post as they relate article from videobusiness on how video burning is slowing down. You might not think that with all the stories about 10,000 kiosks to be installed in Blockbusters. Reminds us of the 28,000 multimedia phones that British Telecom was installing, or the 10,000 VCOMs that 7-Eleven was going to install.

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August 04, 2008

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Blockbuster and NCR Announce Strategic Alliance to Launch DVD Vending Kiosks

From 9,300 DVD rental kiosks at end of 2007 to more than 22,400 by end of 2010 is the latest forecast. Release today by NCR and Blockbuster on latest buzz. Still not sure how Blockbuster survives.

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Polar Frog Ready to Burn CSS at Kiosks

With all the recent hoopla on dispensing dvd's and related, another participant but one with dynamic content delivery onsite is Polar Frog and Todd Rosenbaum. He comes to closest to the Netflix paradigm albeit he provides consumer a hard asset as part of the transaction. Long term though these will win out.

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July 27, 2008

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Banks to tap Web 2.0 for wholesale services - Celent

Banks will increasingly use Web 2.0 technology to deliver online wholesale banking services over the next three years, according to a report from Boston-based analyst house Celent.

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July 25, 2008

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Followup - Security concerns at airport kiosks

TORONTO — The possibility that self-serve kiosks at Toronto's Pearson airport were targeted by credit card fraudsters left passengers wary Thursday while at least one expert said it's not surprising an airport would be targeted given the dramatic rise in credit fraud.

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July 23, 2008

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Security - Toronto Airport Kiosks Being Investigated

An investigation of suspected credit-card fraud at Toronto's Pearson airport is now concentrating on the security of its 150 self-service check-in kiosks. If true then it would be in the software and IBM is the software provider. IBM could not be reached for comment late yesterday.

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July 18, 2008

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Remote Monitoring Service for Point-of-Sale & Kiosks

Announcement by LogMein of new remote access tool for point-of-sale and kiosks. We've taken it for a test drive and seen it in action and it's impressive. LogMein has been around for many years (like gotomypc). Comes in several different feature sets (including personal no-cost version). Thef"Pro" version is $70/year subscription. Background on these folks is they came out of Citrix...Good stuff!

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July 17, 2008

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DVDs for Gas? e-Play Kiosks Make It Possible

Bare-disc technology in the news today with e-Play and NCR announcement. Inventory goes from 500 titles in typical Redbox/DVDPlay/TNR to over 4200 titles. DVDs are in special envelope like Netflix Extra services such as ability to purchase the used DVDs and/or to trade in DVDs is touted advantage.

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July 15, 2008

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User Experiences - airline check-in at Jet Blue

jetblue-kiosk-120.jpgNice writeup on check-in experience with airline check-in kiosk.

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July 10, 2008

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Kiosk Software Companies - Nextep

Nextep's kiosk technology propels company to huge growth, plans to hire six

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July 09, 2008

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Video - new listing of youtube video expositions on self-tagging self-service kiosks

New video on customers checking in and self-tagging their own bags at airports without needing airline customer service people to do it for them.

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Security - 7-Eleven Responds to Citibank Hacker Case

First noted y AP writer back on July 1st, 2008, CSN reports yesterday. 7-Eleven spokeswoman Margaret Chabris told CSNews Online: "7-Eleven Inc. is aware of the federal investigation in New York concerning ATM fraud that has apparently impacted Citi customers.

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