September 02, 2010 Opinion - Redbox or rental stores?From Daily Iowan 2-part opinion piece on how Redbox is another Wal-Mart destroying conventional retail. Then, why it works as opposed to Blockbuster. Surprised to see title of piece prefaced with Bitch, Please. It got our attention it must be admitted. September 01, 2010Deli Kiosks - Big Y Foods Inc. Implements NCR Deli Ordering KiosksNow featured in 18 Big Y stores throughout New England, each Big Y deli kiosk uses the NCR Netkey deli ordering application and several run on NCR EasyPoint(TM) Advantage kiosk hardware. All future Big Y stores will feature the combined NCR kiosk software and hardware solution. Continue reading "Deli Kiosks - Big Y Foods Inc. Implements NCR Deli Ordering Kiosks" » August 31, 2010New B-Series TouchComputers from Elo TouchSystems AnnouncedThe new B-Series portfolio consists of three highly configurable, ruggedized and cost-effective AiO touch systems intended to support a wide range of Point-of-Service (POS) and Point-of-Information (POI) applications and environments. The B-Series is a compliment to our previous D-Series and R-Series AiO solutions. Continue reading "New B-Series TouchComputers from Elo TouchSystems Announced" » Interactive Digital Signage from Elo TouchSystemsNew large format interactive digital signage touchscreens introduced by Elo TouchSystems. 32 up to 46 inch with APR. Edge to edge supporting touch + optional computer modules. Nice. Continue reading "Interactive Digital Signage from Elo TouchSystems" » August 27, 2010Paul Allen Sues Apple, Google, Others Over PatentsPaul Allen sues Apple, Google and more. A legacy of innovation seems headed towards the capital optimization pipe. Continue reading "Paul Allen Sues Apple, Google, Others Over Patents " » Small rise in kiosk costs despite increases in power and reliabilitySummit report lists average kiosk cost at $5,100 (up from $4800 in 2006). Hucksters selling to churches at $27K per unit. Also reiterates warning to companies to avoid the penny wise pound foolish error. Continue reading "Small rise in kiosk costs despite increases in power and reliability" » It's Official -- Bye Bye BlockbusterWith Netflix and Redbox/Coinstar aggressively expanding, nothing left for Blockbuster except the Packard Bell gambit (ie trade its name and no longer make product)..NCR is seen as potential beneficiary in all this adding a twist. August 26, 2010$5 Billion in Guest Transactions Completed Through Self-Service Kiosk SolutionAriance exceeds $5B in check-in from its +1600 kiosks at hotels in 20 countries. Some metrics include overall satisfaction was significantly higher among guests who were able to check in within five minutes or less. For Ariane - 73% finalized their check-out (including payment) in less than 50 seconds. Continue reading "$5 Billion in Guest Transactions Completed Through Self-Service Kiosk Solution" » August 20, 2010You can get most anything at a kioskMiami Herald article on buying most anything at a kiosk. Pictures highlight movie ticketing, video DVD rental and cruise ship boarding. Kiosk and self-service study a goldmine of industry infoNew Summit Report -- North America led the world in kiosk adoption with nearly 1.2 million installed devices at the end of 2008. Summit reports that represents an astonishing rise of more than 61 percent from the 734,000 installed at yearend 2006. Continue reading "Kiosk and self-service study a goldmine of industry info" » Ariane to announce revolutionary self-service technologyLeading hospitality industry kiosk supplier prepares for rapid growth as it brings revolutionary new check-in/check-out technologies to market Continue reading "Ariane to announce revolutionary self-service technology" » El Pollo Loco testing self-serve cash registers
Continue reading "El Pollo Loco testing self-serve cash registers" » UK News - Protouch is shortlisted for Retail Systems 2010 AwardsUK: Protouch, Xn Leisure and Aberdeen Sports Village leisure centre joint entry is shortlisted for its innovative ‘Virtual Receptionist’ kiosk solution that has provided Aberdeen Sports Village with an automated booking, ticketing and payment system. Continue reading "UK News - Protouch is shortlisted for Retail Systems 2010 Awards" » August 19, 2010Technology - World's Smallest SSDSize of a postage stamp, with support for SATA, now we can get 64GB SSDs. These can be soldered directly to motherboards. ROI - Health clinic CIO says patient self-registration at kiosks lowers costs, saves timeHealth clinic CIO says at minimum one hour a day per clinic. Most clinics are open 7 days a week so given the number of clinics that becomes substantial number very quickly. EasyLobby Reports Record Revenue and Profitability for the First Half of 2010EasyLobby®, the industry leader in secure visitor management software and visitor badge printing solutions, today announced that sales and profit for the first two quarters of 2010 were the highest in the company’s thirteen-year history. Company achieves 32% growth above 2009’s record first half performance Continue reading "EasyLobby Reports Record Revenue and Profitability for the First Half of 2010" » August 18, 2010Meridian Kiosks Poised for European ExpansionWith the global demand for self-service solutions continuing to increase, Meridian is expanding into Europe. According to Nick Van Wyk, President and Chief Executive, “Strong partnerships have been integral to our success in the US and Canada. These existing relationships are bringing us an ever increasing number of opportunities globally.” Continue reading "Meridian Kiosks Poised for European Expansion" » H-E-B and Coinstar Chirp Automated Vending KiosksH-E-B puts in "Chirp" vending kiosks from Coinstar which compete with ZoomSystems. Note there are 90 ZoomShops in Texas. Continue reading "H-E-B and Coinstar Chirp Automated Vending Kiosks" » August 17, 2010Business News - Coinstar buys into ecoATMInvestment in ecoATM by Coinstar. Recycling mobile phones (or smartphones or iphones or ipads) now a growth line for Coinstar. Continue reading "Business News - Coinstar buys into ecoATM" » DPS Kiosks in MississippiDriver's license kiosks expand with another 29 units. Large picture of unit included. August 13, 2010NCR projects growth in retail self-serve POS, DVD kiosksSelf-service now accounts for about 40 percent of the retail division’s revenues, up from one-third previously, according to John Bruno, NCR executive vice president. Traditional POS devices account for about 60 percent. Continue reading "NCR projects growth in retail self-serve POS, DVD kiosks" » DMV Renewal Kiosks in MSCorrected version of DMV kiosks from L-1 being deployed for Mississippi. Includes photo. August 11, 2010Credit Unions & BranchingCardtronics & Vons Credit Union place some Vcom kiosks in grocery store and also c-store. August 07, 2010Airline Check-In Kiosks added by Emirates in DubaiEmirates in Dubai adds check-in kiosks for Terminal 3. Continue reading "Airline Check-In Kiosks added by Emirates in Dubai" » August 06, 2010People - HP Hurd ResignsIDG News Service - Mark Hurd is stepping down as CEO of Hewlett-Packard following an investigation into claims that he sexually harassed a former contractor to the company Opinion - I Can See Clearly Now 10-4 on my 1080 LCD TVLatest opinion piece on 1080i and value proposition. Continue reading "Opinion - I Can See Clearly Now 10-4 on my 1080 LCD TV" » July 30, 2010Blackhat News - Triton and Tranax Sing the BluesImagine ATMs spewing out all of their cash and letting you view admin passwords and account PINs. The news every year from Blackhat usually includes one of these demos (and it does again). Continue reading "Blackhat News - Triton and Tranax Sing the Blues" » NCR at Kiosk Crossroads?NCR target of 10,000 getting close to completing. Questions on what investment in DVD market comes after those 10,000 being asked now. Last week Camara stepped down and was replaced. Portable formats in retail channels. Redbox Adds Blu-Ray and Game Rentals to some marketsRedbox adds Blu-Ray and games rentals to rental kiosks in some markets. By fall all kiosks will get Blu-ray. 23,000 kiosks at last count. Continue reading "Redbox Adds Blu-Ray and Game Rentals to some markets" » July 29, 2010Coinstar Evaluating Beauty Kiosks?From WSJ: Coinstar diversifying. Next business in beauty kiosks? Analysts figure good solid 3 or 4 years of solid growth but then they need a new line. July 28, 2010Sainsbury’s Becomes First UK Retailer to Install Asteres 24/7 Automated Pharmacy KiosksSAN DIEGO--(BUSINESS WIRE)--Asteres Inc. announced today the installation of Express prescription kiosks at UK retailer, Sainsbury’s, for the deposit and collection of patient prescriptions. Continental Airlines Self-BoardingWriteup on SSW on buzz that the self-boarding experiment by Continental is generating. Our guess is there is someone from Continental there observing and ready to assist during the process. July 27, 2010People - NCR Names New Head of EntertainmentNCR names Justin Hotard VP of Entertainment replacing Alex Camara (ex-Coinstar). Hotard was "instrumental" in acquisitions of TNR and DVDPlay as well as investment in Mod Systems. Metric worth noting to date NCR has installed 6,500 kiosks. Continue reading "People - NCR Names New Head of Entertainment" » July 26, 2010Kiosks: Going GreenKioskmarketplace roundup on "green kiosks". Includes ecoATM, B-Cycle, and the Greenopolis machines. July 22, 2010Opinion - Commentary entry on digitalscreenmedia association siteLast month it was commentary on China and kiosk. This month an article from French magazine purports that people prefer people over machines (ticket machines). Digital Screenmedia Association - Craig Keefner Airport Debuts Baggage Tracking KioskIn the "Looks Like an iPad" corner today we have....Management of the LF Wade International Airport announced today [July 22] the arrival of self-service kiosks uniquely designed to assist passengers who experience baggage delays. These new WorldTracer Kiosks are linked into the global tracing system for mishandled baggage and their deployment is part of a multi-million dollar overhaul of the airport’s range of passenger self-service technology by SITA, the leading IT specialist for airports. July 19, 2010CSC partners Savience to provide self-service kiosks for patient check-inNews from the UK - CSC national healthcare partners with Savience on patient check-in kiosks. Biggest benefit looks to be time saving of 40% reduction. Continue reading "CSC partners Savience to provide self-service kiosks for patient check-in" » July 15, 2010Computerized Kiosk Provider for Health-care Touts Fingerprint ReadersPR release coupling kiosks and technology. The methadone dispensing kiosks are concept at this point we think. Continue reading "Computerized Kiosk Provider for Health-care Touts Fingerprint Readers" » First Apple iPad Kiosks Set Up by Malaysia AirlinesIf you are a frequent user of Asian carriers, traveling will be simpler and more convenient with the presence of new ticketing iPad kiosks. One of the major airlines in Malaysia, Malaysia Airlines (MAS) has released the iPad booths in order to attract more customers and to boost revenue. Continue reading "First Apple iPad Kiosks Set Up by Malaysia Airlines" » iPad Kiosk - kiosks using iPadiPad kiosk design enclosure announced by Beyond Kiosks. Smart move on their part. Company Profiles - Belprog iPad & iPhone DevelopmentNew software development resource for iPhone and iPad development. Currently have app(s) on Appstore and have several "kiosk" apps in the works. Continue reading "Company Profiles - Belprog iPad & iPhone Development" » July 14, 2010Kiosk Provider Appoints New CEOPeople in the News - Nick Van Wyk named CEO of Meridian Kiosks. July 13, 2010Reviews coming in for Wine KiosksLong process but not too many complaints. Advantage is consumers can shop one-stop at the grocery store (rather than second stop at liquor store). Research Data - Over $740 Billion to be transacted in Self-Service Kiosks for 2010FRANKLIN, Tenn.--(BUSINESS WIRE)--North American consumers continue to embrace self-service technology, as transactions at self-service kiosks will surpass $740 billion in 2010. However, the rate of growth going forward may be tempered in favor of enabling consumer smartphones in the future, according to a new research study conducted by the IHL Group. SCA releases new report on smart card market in the AmericasThe Smart Card Alliance has released a new report on the state of the smart card market in the Americas, “Smart Cards & Smart Card ICs - Americas - 2010 Continue reading "SCA releases new report on smart card market in the Americas" » July 12, 2010Merger - DVE & Protouch in UK/Europe MergeData Vision and Mike Kellond join forces with Protouch. DVE is known for it's software and Protouch is known for hardware so it makes sense. Gorilla Media is the best known brand for DVE and Protouch marquee clients include Cineworld and IKEA. We always remember the Xen5 resembling the later Slabb (ss tubes along the sides).. Protouch markets itself as Europes #1 manufacturer & distributor of touch screen equipment. Continue reading "Merger - DVE & Protouch in UK/Europe Merge" » July 06, 2010Blockbuster Express DVD kiosks come to QuikTripToday NCR announced it will deploy BLOCKBUSTER Express kiosks in nearly all 555 QuikTrip convenience stores in nine states: Arizona, Illinois, Iowa, Georgia, Kansas, Missouri, Nebraska, Oklahoma, and Texas. Continue reading "Blockbuster Express DVD kiosks come to QuikTrip" » July 05, 2010ATM vendors threaten researcher, stop his presentation on ATM flaws
Continue reading "ATM vendors threaten researcher, stop his presentation on ATM flaws" » June 24, 2010What Were They Thinking? Wine Kiosks get a turned up noseNice article on Wine kiosks in Pennsylvania and Wegmans/Giant. Buying wine from a vending machine isn't the best experience (except in Tenderloin district maybe...). Continue reading "What Were They Thinking? Wine Kiosks get a turned up nose" » June 22, 2010Uniguest Acquires Showcase Technology's U.S. Hotel Business Center CustomersUniguest, a provider of print, technology and specialized services globally for hospitality, healthcare and other industries, has stated that they are expanding their kiosk division with the acquisition of Showcase Technology’ U.S. hotel business center customers. It's been a long road for Netstop/Moonrise/KioskLogix. Continue reading "Uniguest Acquires Showcase Technology's U.S. Hotel Business Center Customers" » |
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Self-serve machines getting a workout trial at fast food restaurant in Caliifornia. More to follow.
ATM Vendors stop presentation on ATM flaws at Hack in the Box conference in Amsterdam last week. Not the first time this has happened and all the slides are online anyway. Talks about RBN and new professional generation of hackers for financial info.