Research reports
Francie/Summit Issues New Retail Kiosk Report
New Kiosk Industry Sector Report – Retail Now Available!
09-13-2004 --
Kiosks are being deployed in record numbers—especially in the retail sector—so we are happy to announce the publication of the Fourth Edition of Summit Research Associates' popular Kiosk Industry Sector Report – Retail. The 100-page report contains a number of charts including: the leading reasons why retail kiosks are deployed, the most popular types of peripherals used on retail kiosks, the average cost of a retail kiosk by world region, the average length of time a customer uses these types of kiosks and the average number of users per day.
This report contains 12 Case Studies, with special emphasis on the hottest areas in retail kiosks today: digital photography, music and DVD previews, Quick-Serve Restaurant ordering, Digital Signage and Ringtone downloads. Several popular product information kiosks are also evaluated. Case Studies include Mazda’s Interactive Showroom, RedDotNet, Home Depot’s ColorSmart by BEHR™ and the US Postal Service’s Automated
Postal Center. Because the trend-setting Asia-Pacific region represents an area starting to show impressive kiosk growth, we have included four kiosks tested there – one each from Singapore and Korea and two from Hong Kong.
Every Case Study is measured against Summit’s Kiosk Evaluation Checklist, which presents a quick overview of each kiosk project. It includes descriptions of the locations within the store, the enclosure, signage, attract loop, user interface, peripherals, and any special features that make this kiosk stand out. This is followed by a detailed—and honest evaluation of the retail kiosk. For the first time, each Case Study includes a photograph of the enclosure and at least two screenshots of the software interface
Table of Contents
I. Report Organization
II. Introduction, Projections and Trends
III. Survey Results
Reasons to Deploy Retail Kiosks
Number of Retail Kiosk Users per Day
Number of Retail Kiosks
Average Cost per Retail Kiosk
Average Cost per Retail Kiosk by World Region
Average Length of Time Spent at the Kiosk
Usage Patterns
Payment Types
Peripherals Used
Leading Pointing Devices
Service Providers
Consumables Replenishment
IV. Retail Kiosk Case Studies
Automated Postal Center
Broadway Circuit Cinemas
ColorSmart by BEHR
Faucet & Shower Products Kiosk
Mazda Interactive Showroom
McDonald’s My McD
Nokia Download Station
Photomoa
quickPIX
RedDotNet
Royal Farms Royal Express
Touch’N-Go
V. Conclusion
The Table of Figures features 57 charts and photographs.
The report is available as a PDF for USD $795.00. A CD-ROM version is available at no additional cost. We have also prepared an extensive two-hour PowerPoint workshop on retail kiosks featuring the projects and trends highlighted in this report along with many other examples. Available on CD-ROM, it normally sells for $495.00, but if it is purchased along with the report, the price drops to $195.00, including shipping and handling. (Once you have received the CD, we will set up a mutually agreeable time to conduct the workshop via teleconference.)
Limited and unlimited site licenses are available; contact us for details. Major credit cards (Visa, MasterCard and American Express) are accepted. Ordering is easy; simply email, fax or phone us your credit card number, expiration date and complete address for invoicing purposes. Your order will be sent promptly. Purchase orders and wire transfers may also be used for payment.
For details or to order the report and/or workshop, please contact Marta Mendelsohn, Director of Research and Marketing: marta@summit-res.com or visit our website at www.summit-res.com
Source: Summit Research Associates
KioskCom Industry News
Posted by Craig at September 15, 2004 10:13 PM