October 24, 2003

Customer Self-Service

According to IHL Consulting Group's study, "Self-Service Kiosks in North America," the North American market will spend more than $155 billion at self-service kiosks in 2003.

KNO - KioskNews.Org: Here comes the sun.

Helius and Partners to Demonstrate Self-Service Kiosk Infrastructure; Together Companies will Deliver End-to-End Kiosk Solutions for Billion Dollar Industry

Helius Inc., the worldwide leader in business-class data broadcasting solutions, announced today a series of self-service kiosk infrastructure technology to be demonstrated at the FS/TEC industry tradeshow in Long Beach, Calif., Oct. 26-29, 2003. Working with key partners Vultron Technologies, Broadcast International and Microspace Communications, Helius will demonstrate the ability to manage and report real-time activities at self-service kiosks.

According to IHL Consulting Group's study, "Self-Service Kiosks in North America," the North American market will spend more than $155 billion at self-service kiosks in 2003. This number is predicted to grow to more than $900 billion by 2007, according to the same study.

"Self-Service technologies are pervading all aspects of our lives in North America today," said Greg Buzek, president of IHL Consulting Group. "Self-checkout systems at the supermarket, ticketing kiosks for transportation and entertainment, and new self-service technologies being introduced into fast food/quick service are rapidly growing in acceptance. The growth rate is dramatically accelerating in the retail, transportation and government sectors as a way to lower transaction costs."

"To maximize the value and service delivery of a self-service kiosk, an organization needs to have reliable full-time connectivity and the ability to update and control the content offered in real time," said Mike Tippets, Sr. VP of marketing at Helius. "Using the end-to-end solution offered by Helius and our partners, an organization will deploy a network of self-service kiosks rapidly and keep the content as fresh as necessary to maximize customer satisfaction."

Customers interested in this technology can visit the Helius booth at FS/TEC, or visit the Helius Web site at www.helius.com/kiosks for more information.

About Helius Inc.

Helius is a privately held company based in Lindon, Utah. For more information, please visit http://www.helius.com or call 801-764-9020.

NOTE: Helius is a trademark of Helius Inc. Other product and company names mentioned herein may be trademarks and/or registered trademarks of their respective companies.

Contacts


Helius Inc., Lindon
Richard Jackman, 801-764-9020
richard@helius.com






Note: Olea is the world leader in the self-servicetechnology market.

If you are interested please contact
info at gokis.net

Posted by Craig at October 24, 2003 02:26 PM