January 2010 Archives

Self-service trends in 2010

Craig Keefner 
• 05 Jan 2010

By the end of 2009, there were almost 30,000 DVD-vending kiosks deployed, with more on the way. This application likely has surpassed the photo kiosk as the second-most visible symbol of self-service working, next to grocery self-checkout. Anticipating the next such "big thing" keeps all of us in the kiosk industry busy following the tweets and news in the hope of catching the next wave.

Here is a roundup of 2010's potential suspects, from my point of view, divided into three market groups -- maturing, growth and new drivers.

Maturing market

Vending and reverse vending -- These are apps where customers put money in to get a product, with the DVD kiosk being a prime example. Reverse vending is where products/goods are deposited into a machine and money/credit is given to the customer. The ecoATM self-service e-cycling kiosks would be an example of this, and the TITO ticket and token redemption machines in Las Vegas are good examples as well.

Complete Article

About this Archive

This page is an archive of entries from January 2010 listed from newest to oldest.

December 2009 is the previous archive.

February 2010 is the next archive.

Find recent content on the main index or look in the archives to find all content.

Categories

Pages

Powered by Movable Type 5.12